Purpose: The purpose of this study is to reflect the level of use of Information and Communication Technology in the teaching process, to identify the problems that teachers encounter when using this new technology, and to evaluate the effectiveness of this use for both parties, teachers and the students. Method: The study included 3 primary schools in the municipality of Gjilan and surveyed 30 teachers of grades 1-5 at the primary education level. Findings: The results of the analysis show that Information and Communication Technology is often used in teaching, especially for presentations, and is used equally in all primary education classes. However, teachers have encountered considerable difficulties in its adoption and in the implementation of new curricula, facing various obstacles such as the lack of laptops and projectors in some classes. In terms of effectiveness, its use has been evaluated as more efficient than traditional teaching methods, improving both teaching and the learning process. Implications for Research and Practice: This study highlights the opportunities and challenges related to the use of Information and Communication Technology in primary education and offers recommendations for improving the infrastructure and training teachers to increase the effectiveness of the use of technology in the classroom.