A Literature Review on the Evaluation of E-Learning Effectiveness in Taiwanese Corporations
- Sandy I-Ching Wang , Graduate Institute of Learning and Instruction, National Central University, Jhongli, Taiwan.
- Chen-Yin Fang , Graduate Institute of Learning and Instruction, National Central University, Jhongli, Taiwan.
- Eric Zhi-Feng Liu , Graduate Institute of Learning and Instruction, National Central University, Jhongli, Taiwan.
ABSTRACT
Purpose: Corporations have increasingly recognized the significance of employee training through e-learning for better sustainability, flexibility in terms of time and space, boosting national competitiveness, and to promote a culture of lifelong learning. This literature review examined the effectiveness of e-learning in Taiwanese corporations and its corresponding research outcomes, aiming to explore the balance between academic theories and practical management strategies. Methodology: By using the literature analysis methodology, 38 scholarly articles published from 2005 to 2022 were retrieved from the National Digital Library of Theses and Dissertations in Taiwan. These studies helped to investigate the current state of research on the effectiveness of corporate e-learning and understand the impact of various factors on e-learning in enterprises. Findings: This study facilitated a compilation of past and current insights on the effectiveness of e-learning and placed a more effective focus on learning theories and key corporate decision-making. The findings indicated that research on e-learning effectiveness is rich in the fields of management, human resources, and education; however, scattered literature in engineering and communication highlighted issues related to technology adoption not limited to the fields. Implications: It is hoped that future research in diverse disciplines would contribute to the evaluation of e-learning effectiveness, providing a broader range of perspectives.